ESS was born out of a dedication to the highest standards of customer service and developing strong, trusted relationships with our partners, acting as an additional arm to our client’s business to ensure the safety & security of their team and premises.
ESS head office is located in Norwich. We proudly serve both commercial and residential clients throughtout Norfolk, Suffolk, Cambridgeshire, and Essex. Offering full fire training and 24/7 call outs.
ESS offer full off site monitoring to allow our clients peace of mind knowing that their properties and assets are safe.
Using our extensive knowledge of fire, life safety and security systems, we design tailored, practical solutions that meet each client’s individual needs, allowing us to prevent problems before they occur.
We source, supply, and install products from our trusted partners, all of whom have been robustly evaluated.
We provide full customer aftercare including maintenance to achieve full legislative compliance.
Driven by customer satisfaction and safety by design, our primary goal is to develop long-term partnerships with UK businesses that enable them to establish practical, world class solutions to better protect their staff, visitors, and assets by reducing the risk of fire and theft.
We pride ourselves on our excellent customer service, providing clear and transparent communication. Our friendly, dedicated, and knowledgeable team are always on hand to provide personalised support and guidance.
We continually raise the bar, adapting and developing our service in response to the requirements and feedback of our clients, which allows us to provide a fully tailored service that meets client needs and budget.
ESS promises that our customers will receive outstanding system risk management and multi-layer, multi-technology solutions appropriate to their needs, building and best practice.
All work carried out is completed with our core principles in mind. These underline everything we do and include:
REGULATIONS
Full adherence to best practice and demonstrable compliance including but not limited to:
