Why Choose Eastern Security Systems?
We combine decades of experience with cutting-edge technology to provide the most reliable fire and security solutions in the industry.
Industry Leading
Over 25 years of hands-on experience designing and installing fire and security systems for local businesses you can trust.
24/7 Monitoring
Our monitoring centre in Norfolk is always on! Fast, professional response whenever an alarm activates.
Latest Technology
We use modern systems with smart analytics to spot problems early and keep your operations running smoothly.
Certified Team
Installers and engineers who are fully certified and regularly trained to deliver safe, reliable service.
Tailored Solutions
Designed to fit your specific operational needs and budget in the East of England and beyond.
Proven Results
High client retention and positive testimonials from businesses that rely on us day after day.
Our Goal
Driven by customer satisfaction and safety by design, our primary goal is to develop long-term partnerships with UK businesses that enable them to establish practical, world class solutions to better protect their staff, visitors, and assets by reducing the risk of fire and theft.
We pride ourselves on our excellent customer service, providing clear and transparent communication. Our friendly, dedicated, and knowledgeable team are always on hand to provide personalised support and guidance.
We continually raise the bar, adapting and developing our service in response to the requirements and feedback of our clients, which allows us to provide a fully tailored service that meets client needs and budget.
Our Promise
ESS promises that our customers will receive outstanding system risk management and multi-layer, multi-technology solutions appropriate to their needs, building and best practice.
- Integrity: We ensure honesty and accountability putting our ethics first.
- Operational Excellence: We make it our business to learn about your needs and tailor our solutions to them. We ensure we monitor the quality of our service to maintain our high standards and treat any complaints/issues as a priority.
- Customer Care: You will receive a friendly, courteous and excellent service from our team of experts. We will respond to queries and message in a timely manner. We will be clean and tidy, ensuring your premises are left in the same condition as when we arrived, keeping disruption to a minimum.
- Respect: We treat others the way we wish to be treated and we respect others property.
- Equality & Diversity: We embrace diversity and equality and embed it into all aspects of our work and service.
Still Not Convinced?
Here's what our clients have to say about working with us.
We've been working with Eastern Security Services for many years, with John servicing our fire extinguishers. The service from Shane and team has always been reliable and professional. Recently, they took over the maintenance of our fire alarm system, and I was really impressed by their quick response times and competitive pricing. I'm very pleased with the service and will continue to recommend them!
- Nicola
Very professional and friendly service provided by the whole team! They are quick to reply and were flexible with fitting to my timescale. They also explained how to use everything once it was installed. Highly recommend ESS.
- Samantha
Shane and Lewis were both very professional, punctual and polite. They installed underfloor heating, new lights, sorted our digital shower out and did the electrics for our new spa bath. They were extremely helpful, I Would highly recommend.
- Ashley
Been a pleasure working with this company, I was on a tight time schedule and they completed the cctv install with in my deadlines. I’m a bit of a dinosaur when it comes to technology and they took the time to sit down and explain how to use the system till I was confident in what I was doing. Can’t thank the team enough.
- Matthew
Lewis is absolutely brilliant, he was professional and we are so happy with the work which he carried out at our property! Highly recommended.
- Luke
Really happy with these guys. Communication was spot on, turned up on time & did a great job. After a couple of other quotes, the cost was fair too. Will be calling again.
- Sean
Cannot fault this company. I needed urgent attention on a door timer and all fixed within a day. Polite and friendly staff too.
- Lesley
My fire alarm was installed in a day in a most professional manner by three very polite and tidy engineers, I am very happy.
- Geoff
Super work from Lewis and Mark, explained everything clearly and gave me timeframes. would definitely use!!
- Dan